Technical Support Center

  Technical Support

You have a technical issue with an accessory or a game?
Visit our Technical Support Area to find in a few clicks an answer to your problem.

Choose your platform and select a product

  • See platform
    • See platform
    • Android
    • Apple Mac
    • Apple iPad
    • Apple iPad 2
    • Apple iPad 3
    • Apple iPhone
    • Apple iPhone 3
    • Apple iPhone 5/5S
    • Audio Electronics
    • GAMETAB-ONE
    • Microsoft Xbox 360
    • Microsoft Xbox One
    • Multi Supports
    • Nintendo 2DS
    • Nintendo 3DS
    • Nintendo 3DSXL
    • Nintendo New 3DS
    • Nintendo Wii
    • PC
    • Sony PlayStation 2
    • Sony PlayStation 3
    • Sony PlayStation 4
    • Sony PlayStation Vita
  • Search for a product
    • Search for a product
    • 120-RS Competition Seat
    • Alarm Clock Projector "Fairy Magenta"
    • Alarm Clock Radio "Good Night"
    • Alarm Clock Radio "FREEGUN"
    • Alarm Clock Radio "Happy Cube"
    • Alarm Clock Radio "Kittens"
    • Alarm Clock Radio "Puppy"
    • Alarm Clock Radio "USA"
    • Alarm Clock Radio "Union Jack" (Pink)
    • Alarm Clock Radio "United Kingdom"
    • Alarm Clock Radio "Yellow Cab"
    • Alarm Clock Radio 'Fairy Lila'
    • Alarm Clock Radio 'Football'
    • Alarm Clock Radio 'Kitties'
    • Alarm Clock Radio 'Stickers' (Pink)
    • Alarm Clock Radio 'Stickers' (White)
    • Alarm Clock Radio 'Wake Up!'
    • Alarm Clock Radio Projector "Paris"
    • Alarm Clock Radio Projector "Union Jack"
    • Animal Hospital
    • Asterix - The Mansions of the Gods
    • Audio Converter
    • Bella Sara
    • Bella Sara 2
    • Bella Sara 2 (Collector Edition)
    • Best Of Arcade Games
    • Best of Arcade Games
    • Best of Board Games
    • Best of Casual Games
    • Bluetooth® Multimedia Tower 'British Cab'
    • Bluetooth® Multimedia Tower 'Glam Rock'
    • Bluetooth® Multimedia Tower 'NYC'
    • Bluetooth® Multimedia Tower 'Shiny'
    • Bluetooth® Multimedia Tower 'Sporty N-Y'
    • Bluetooth® Multimedia Tower 'UK Flag'
    • Bluetooth® Speaker "Union Jack" (Pink)
    • Bluetooth® Speaker 'Nomad' (Birdy)
    • Bluetooth® Speaker 'Nomad' (USA)
    • Bluetooth® Speaker 'Union Jack' (Blue)
    • Bluetooth® Speaker 'Violette'
    • Bluetooth® receiver for Docking
    • Bundle Kids Tablet
    • CD Player "Birds"
    • CD Player "Graff"
    • CD Player "Kittens"
    • CD Player "Magenta Fairy"
    • CD Player "Puppies"
    • CD Player "Purple Fairy"
    • CD Player "Stick" (Blue)
    • CD Player "Stick" (Pink)
    • CD Player "Stick" (Purple)
    • CD Player (Blue)
    • CD Player (Pink)
    • CD Player (Red)
    • Coca-Cola® Bluetooth® Speaker
    • Cocoto Alien Brick Breaker
    • Creatures Online
    • Cyberbike 2
    • Cyberbike Cycling Sports
    • Cyberbike Magnetic Edition
    • Dual Alarm Clock 'Puppies & Kitties'
    • Dual Alarm Clock Radio "Paris"
    • Encoder Turntable '60’s Union Jack'
    • Encoder Turntable 'Broadway' (Red)
    • Encoder Turntable 'Memphis' (Black)
    • FREEGUN Bluetooth® Speaker (Blue)
    • FREEGUN Bluetooth® Speaker (Pink)
    • FREEGUN® Multimedia Tower 'Bluetooth®' (Blue)
    • FREEGUN® Multimedia Tower 'Bluetooth®' (Red)
    • Fireburst
    • Flap Flap
    • GAMETAB-ONE
    • Game Festival 1
    • Game Grip STG-ONE
    • Gamephone Controller
    • Gamephone Controller Pro
    • Games Festival 2
    • Gaming XHS 01
    • Gaming XHS 10
    • Gaming XHS 20
    • Gaming XPHS 10
    • Gaming XPHS 20
    • Heavy Fire
    • Heavy Fire (+ Sniper Rifle EK-86)
    • Hello Kitty Happy Happy Family
    • Hello Kitty Happy Happy Family (Collector Edition)
    • Hollywood Fame: Hidden Object Adventure
    • Hunter's Trophy 2 - America
    • Hunter's Trophy 2 - Australia
    • I Love My Cats
    • I Love My Dogs
    • I Love My Horse
    • I Love My Little Boy
    • I Love My Little Girl
    • I Love My Pets
    • IHF Handball Challenge 14
    • IHF Handball Challenge 14
    • IHF Handball Challenge 14
    • Jet Dog
    • Judge Dee
    • Karaoke CD Player "Jimmy Blues"
    • Karaoke CD Player "Lilly Rose"
    • Karaoke Multimedia Player 'Emma'
    • Karaoke Multimedia Player 'Matt'
    • Kids Tablet
    • Motorcycle Club
    • Motorcycle Club
    • Motorcycle Club
    • Motorcycle Club
    • Multi Wheel
    • Multimedia Tower "Star"
    • Multimedia Tower 'Bam' (Karaoke)
    • Multimedia Tower 'Dancer' (Karaoke)
    • Multimedia Tower 'Glitter' (Purple)
    • Multimedia Tower 'London' (Blue)
    • Multimedia Tower 'London' (Pink)
    • Multimedia Tower 'Rock' (Karaoke)
    • Multimedia Tower 'Starlight' (Karaoke)
    • Multimedia Tower 'Stickers' (Karaoke)
    • Multimedia Wireless Sound bar 2.0 'Glitter'
    • Multimedia system "Piano Wood"
    • Multimedia wireless sound bar "UK"
    • My Body Coach 2 (+ Dumbells)
    • My Exotic Farm
    • My Farm 3D
    • Navy Commander
    • PLC adaptors twin pack 500 mbps
    • PLC adaptors with pass through twin pack 500 mbps
    • Parental Control
    • Parental Control
    • Pinball Hall of Fame: The Williams Collection 3D
    • Portable Radio 'Art Deco'
    • Pucca's Kisses Game
    • QuickFire Destruction Pad
    • QuickFire II Destruction Pad
    • RR45 Radio Alarm FM (White)
    • RUGBY 15
    • RUGBY 15
    • RUGBY 15
    • RUGBY 15
    • RUGBY 15
    • RUGBY 15
    • RUGBY WORLD CUP 2015
    • RUGBY WORLD CUP 2015
    • RUGBY WORLD CUP 2015
    • RUGBY WORLD CUP 2015
    • RUGBY WORLD CUP 2015
    • RUGBY WORLD CUP 2015
    • Racing Seat 2
    • Racing Wheel Deluxe
    • Radio Alarm Clock "Tetra" (Black and White)
    • Radio-CD player "My Little Cats"
    • Shanghai Mahjong
    • Spot the differences
    • THOMSON Alarm-Clock (Black)
    • THOMSON Alarm-Clock (Projector)
    • THOMSON Alarm-Clock Double Alarm (Black)
    • THOMSON Alarm-Clock Projector 'Temperature' (Black)
    • THOMSON Alarm-Clock Projector 'Temperature' (White)
    • THOMSON Bluetooth® Soundbar (Black)
    • THOMSON CD/MP3/USB Hi-Fi System (Black)
    • THOMSON Clock-Radio (Bi-color)
    • THOMSON Clock-Radio (Black)
    • THOMSON DVD Player "Karaoke" (Black)
    • THOMSON DVD Player (Black)
    • THOMSON Encoder Turntable (Black)
    • THOMSON Encoder Turntable (White)
    • THOMSON Hi-Fi System 'Boat'
    • THOMSON Hi-Fi System (Bluetooth®)
    • THOMSON Hi-Fi System CD/MP3/USB (White)
    • THOMSON Mini Clock-Radio (Black)
    • THOMSON Pocket Radio (White)
    • THOMSON Portable Boombox (Brown)
    • THOMSON Portable Boombox (Red)
    • THOMSON Portable CD/Tape Radio (Black)
    • THOMSON Portable Radio (Black)
    • THOMSON Portable Radio (Red)
    • THOMSON Portable Radio 4 Bands (Black)
    • THOMSON Portable Radio 4 Bands (Black)
    • THOMSON Portable Radio CD (Bluetooth®)
    • THOMSON Portable Radio CD (Silver)
    • THOMSON Portable Radio CD USB (Black)
    • THOMSON Portable Radio CD/Tape (Silver)
    • Truck Racer
    • Truck Racer
    • Truck Racer
    • Turntable 'Art Deco'
    • Turntable 'Suitcase' (Leather)
    • Unity Tab 7" (black)
    • Unity Tab 7" (blue)
    • Unity Tab 7" (pink)
    • Unity Tab 7" (purple)
    • Unity Tab 7" (white)
    • Viking Invasion 2 - Tower Defense
    • WRC - The official game
    • WRC 4 - FIA World Rally Championship
    • WRC 4 - FIA World Rally Championship
    • WRC 4 - FIA World Rally Championship
    • WRC 4 - FIA World Rally Championship
    • WRC 5
    • WRC 5
    • WRC 5
    • WRC 5
    • WRC 5
    • WRC 5
    • Western Heroes (+ Shortened Rifle)

  Contact us

Our Technical Support Area has not answered your questions?

We invite you to contact our hotline by email with full references of your product.

  Contact us by email

  • support@bigben.fr Gaming accessories, Bigben Sound products
  • hotline@bigben.fr Video games published by Bigben Interactive
  • contact@bigben-connected.com Smartphone / Tablet accessories
  • support@thomsonaudiovideo.eu Thomson Audio Video products

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