You have a technical issue with an Audio Products of the following brands: Thomson, Bigben, Aromasound, Lumin’US, Colorlight?
Visit our Technical Support Area to find in a few clicks an answer to your problem. You may also type the reference in the Search engine in order to get quickly the user manual.
If you have a problem with the follow-up of an online order placed on www.bigben-luminus.com, www.aromasound.eu, www.nacongaming.com, please contact firstname.lastname@example.org or by phone +33 3 20 90 72 30. The consumer service is open Monday till Friday from 10.00am till 5.00pm.
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Our Technical Support Area has not answered your questions?
We invite you to contact our hotline by email at email@example.com with full references of your product. Only for AUDIO products.
If you have bought a defective product, please return it to the store (retail or online) to have it exchanged or reimbursed. In the EU, products have a 2-year warranty. Bigben doesn’t replace the product to the customer as we don’t sell direct.